Last Updated: Feburary 6, 2025
Welcome :)
We at Bit Computing Pte. Ltd. (together with our affiliates, “Eathy”, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website and services (collectively, “Services”).
We collect certain information to improve user experience and provide our AI-powered food ingredient scanning service. This includes:
Account Information: When you create an account, we collect details such as your name, email, and account credentials.
User Content: If you upload food labels for scanning, we process that data to analyze ingredients.
Communication Information: If you contact us, we collect your name, email, and message content.
Log Data: Includes IP address, device type, operating system, app version, and interaction details with our app.
Usage Data: Information about the features you use, scan frequency, time spent in-app, and app performance.
Device Information: Includes your device model, OS version, unique device identifiers, and possibly your network provider (if required for app performance tracking).
Cookies & Tracking Technologies: We may use cookies, local storage, and analytics services to improve app experience.
To function properly, Eathy may request the following device permissions:
Camera & Photo Library Access: Used to scan food ingredient lists. Images are processed in real-time and are not stored unless saved by the user.
Storage Access: If you save a scanned result, it will be stored locally on your device.
Push Notifications (optional): We may send you alerts about feature updates or scan reports. You can disable this in your device settings.
Eathy uses the following third-party services for analytics and app performance:
Google Analytics for Firebase: Collects app usage data to improve user experience.
Google Play Services / Apple HealthKit (if applicable): If we integrate with third-party services for health-related insights, we will request your consent before sharing data.
We process your personal data to:
✅ Provide and improve our AI-powered food ingredient scanning service.
✅ Analyze trends and optimize app performance.
✅ Communicate with you via notifications or support.
✅ Prevent fraud, security breaches, or misuse.
✅ Comply with legal requirements and enforce app policies.
We do not sell your data.
We only share your data in the following cases:
With Service Providers: Trusted third-party partners (e.g., cloud storage, analytics tools) that help us operate Eathy.
For Business Transfers: If Eathy undergoes acquisition or merger, user data may be transferred.
To Comply with Legal Requirements: If required by law, court order, or regulatory authorities.
We do not sell or share your personal data for advertising purposes.
Users have the right to:
Delete their account and associated data from within the app or by contacting us at [team@eathy.app].
Access, correct, or update their personal information.
Withdraw consent for any optional data collection.
You can request account deletion directly within Eathy’s settings or email us. Your data will be permanently erased within 30 days, except where required for legal purposes.
Eathy is not intended for children under 13. If you believe a child has provided us with personal data, contact team@eathy.app, and we will remove it.
If you are between 13 and 18, you must have parental consent to use our app.
We implement industry-standard security (encryption, secure cloud storage) to protect your data.
We retain data only as long as necessary for:
Providing the service (e.g., storing user scans if saved).
Compliance with legal obligations.
Preventing fraud and improving security.
Once no longer needed, data is permanently deleted or anonymized.
By using Eathy, you agree to the transfer of your data to our servers in USA. We use legal safeguards (such as GDPR-compliant processing agreements) to ensure your data is protected.
Eathy may link to external sites (e.g., nutrition blogs, research papers). We are not responsible for their privacy practices, so please review their policies before sharing data.
If you subscribe to Eathy Premium:
All purchases are handled through Apple’s App Store (iOS) or Google Play Billing (Android).
Payments, renewals, and refunds follow Apple’s and Google’s store policies.
You can manage or cancel your subscription via your device’s App Store settings.
We may change this Privacy Policy at any time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law. By continuing to use our Service or providing us with Personal Information after we have posted an updated Privacy Policy, or notified you by other means, you consent to the revised Privacy Policy. We recommend that you check this page regularly to keep up-to-date.
If you have questions or concerns, contact us at: 📧 team@eathy.app